Miscellaneous topics

  • What should I do if I have a complaint?

    We work hard to deliver a perfect product. If an article nevertheless is damaged or defective, please contact us by e-mail to customerservice@moda-italia.co.uk.  We always try to provide a solution by the next business day.

  • Technical problems

    If you experience technical problems while shopping on our site, please contact our customer service department at customerservice@moda-italia.co.uk. Please describe the problem in as much details as possible, and make a note of any error messages. This will help in rectifying the problem as quickly as possible.